Affordable IT Support.
I’ve been providing IT support for people in their homes for over 15 years. I am fully independent and can offer 100% impartial advice for all your home IT queries. References are available on request and please have a look at my Testimonials below!
100% Customer Satisfaction
100% Expert Advice
Computer repair and servicing
Diagnosis and repair of slow running laptop and desktop PCs, checks for viruses and malware. Upgrade recommendations and recommendations for future preventative action.
Installation of home networking devices (routers, access points), advice on equipment upgrades and diagnosis and repair of existing faults and performance issues.
Diagnosis and repair of mobile phones and tablets. Help to setup and configure existing devices. Upgrade recommendations and recommendations for future preventative action.
Impartial advice on selecting providers for home broadband, television and landline phone, advice on selecting mobile providers, advice on security practices for home users.
Flat rate of just £20p/h! (not inclusive of parts and extended travel)
Donations & Recycling
Don’t throw it in the bin!
Electronic waste is a huge problem around the globe, and every year tonnes is shipped out of the UK and irresponsibly disposed of:
Hither Green IT is committed to reducing electronic waste. Wherever possible, we will always try to repair and/or upgrade in the first instance as opposed to replace.
We also partner with the Alanouwaly Salifou Sylla Foundation, taking donations of computer and electronic equipment to send to the Learning and Information Centre Project in Guinea. All items are checked before sending to ensure that they can definitely be of use and to ensure they don't end up in landfill once they arrive.
If you have any items that are partly broken, or you aren't sure if they might be of use, do get in touch using the contact form below and we can advise what can be salvaged and repaired for donation and what needs to be responsibly recycled. If possible, it's really helpful if you can send model numbers and/or photos so we can assess any potential donations.
To give you an idea of the types of items we can and can't take, have a look at the lists below.
Laptops and desktops from around 2011 onwards (preferably Intel Core i3/i5/i7 or AMD equivalents), running Windows 7 or later
Items we can't take
Laptops and desktops from prior to 2011 (usually Core 2 Duo/Core 2 Quad/Pentium 4) running Windows Vista/XP or earlier
Printers (the cost of ink and cartridges is simply too high)
If your items are too old to be useful to Alanouwaly, or are broken beyond repair, we can safely dispose of them according to Waste Electrical and Electronic Equipment (WEEE) regulations. For a small fee, we can also remove hard drives and return them to you and/or erase any confidential information from devices before disposal. It's also possible to take items to be recycled yourself in and around the Hither Green area at the following places:
I cannot recommend Chris and his company highly enough. He rescued my hard drive and gave my PC a new lease on life. The work was done in a matter of days (incl ordering and arrival of parts) and he kept me informed of progress. He also saved me a lot of money compared to another quote I was given and is very generous with his knowledge and expertise. He was also extremely efficient and fast working, friendly and polite as well as conscientious in the safety measures he observed during lockdown. Brilliant experience from start to finish.
I have used Hither Green IT’s services several times. Chris is reliable, professional, impartial and offers excellent customer service every time. He quickly understands what’s required and offers a range of solutions. All at a great price which offers real value for money. His solutions often save me money and improve my IT set-up. Highly recommended.
Chris came to take a look at our home networking and PC performance issues and has solved all of our problems in two visits. We work from home and rely heavily on our IT set up, so it was important that our issues were resolved quickly. He is very knowledgeable about hardware and software and has a very pleasant, friendly manner about him. I would not hesitate to recommend him for personal IT support and it’s great to know that we have someone local who we can call upon in future.
Great value for money. Chris was quick and efficient. He told me what was the best hard drive to buy. Got all my 1000’s of photos transferred and my work. Showed me some great software to use and continues to offer support after I took my Mac home. I will be using his services again if I need to, though it looks like he has set me up for life! Thank you Chris
Chris at Hither Green IT helped me get the best deal on a phone, configured my laptop for remote working, optimised my broadband and WiFi setup to get the best speeds as I work from home. There’s nothing yet he’s not been able to fix or advise on. Very reliable and professional and explains things very simply to a complete technophobe like myself!
Chris fixed and upgraded my Mac, which I had assumed to be unsalvageable. I’d resigned myself to buying a new Mac, so was very pleased he managed to revive it! His knowledge, technical skills, fast turnaround and customer service were all very impressive. Definitely recommended!
Chris was amazing! He made a home visit (bonus) and was so helpful and professional! Helped me get my computer like new and it is now performing better than ever! He also provided lots of helpful tips even after service. Would definitely recommend him to anyone needing IT services.
Knowledgeable, efficient and friendly service and all at a very reasonable price. You can be confident Chris will be straightforward with you about what is needed and won’t try to persuade you have things done that aren’t necessary.
Really excellent service from Hither Green IT. I’m in a post war period construction with very thick brick walls and I believe a suspended concrete slab between levels. Chris managed to not only get wireless strong enough to have Netflix on in multiple rooms, but also managed to bridge it across the garden to the home office I had built back there. A home office the builders had neglected to run ethernet to despite it being on the plans. Remarkably drama free install and not only have we been left with a really tidy and tucked away router and stuff but Chris also left extensive documentation on how the network was configured for any troubleshooting that may be needed in future. Will definitely be recommending to any friends and family with computer/internet issues.
Very happy with the service received. Laptop hard drive problem solved at a very reasonable price & communication throughout was excellent.
Chris @ Hither Green IT quickly diagnosed the broken hard drive on my laptop. He presented the different replacement options and when I selected one he ordered and fitted it within 2 days. An excellent service, will use again.
My MacBookPro stopped working out of the blue and I had no idea what the issue was. I took it into the Apple store and they told me that it was going to cost me a fortune to get it fixed and advised me to buy a new laptop instead as mine wasn’t worth fixing. I contacted Chris about it and after having a look at it he worked really hard to find a solution. He went above and beyond to address this as quickly as possible and made me feel very supported along the way. I’m not an IT person and he explained, very patiently, everything to me. I’m thrilled to say that he not only managed to bring my computer back to life but he saved me thousands of pounds! I can’t thank him enough! Will definitely recommend him to friends and family and he is now my go to IT person! Thanks Chris!
Chris has provided the best IT service I have ever experienced. He explained what he was doing and solved all of my computer problems. Excellent value and I would highly recommend. Catherine. Lewisham.
Easy to book, very knowledgable and quick. And good price! We’ve been looking for an IT expert for several years who could sort all our various IT problems - internet connection, computer malfunction, optimising gaming for 2 teenage boys, basically Chris was able to answer all questions (also for smart phone) , get parts and get everything completed in a week! Just so very good and will definitely call on him for any other work.
I have been using the services of Hither Green IT for some years now. Not only have I always received a prompt and courteous service, but I feel that the team at Hither Green are constantly looking for ways to improve the level of assistance receive and to be ever more flexible in their approach. Chris in particular has supported me with software and network issues - we know how annoying those can be - remotely, by logging into my machine straight away. I now have faster internet at home and a clean, fast computer. He has also replaced my hard drive with an SSD and transferred everything over from my old one in no time. Chris is like a walking encyclopaedia on tech, with prompt advice on phones, tablets, computers, smart technology and more. For the level of service you receive, the price is outstanding and unmatched. I come to them from West London just because I can’t find someone so skilled and so trustworthy in my area. Fully recommend!
Knowledgeable and hands on! Sorted. I had terrible WiFi reception at my new home in Lee and Chris was fantastic. He understood exactly the cause of the problem. In fact he had already written reviews about it and proposed an affordable solution totally tailored to my house and how we use it. He prepared a schematic diagram of the proposal for me to understand and very quickly came over and did it all in a few hours. The difference was outstanding. The entire family notices the difference and I never had to think about it again. I cannot recommend Hither Green IT enough. Chris is very knowledgeable and will sort you out in no time.
Chris communicated well before coming round to fix my laptop efficiently and very affordably. He also offered advice following the appointment.
I worked with Chris from Hither Green IT last week. He fixed all the issues I had with both my aging PCs, gave excellent and impartial advice on how I could improve the tech in my house. Definitely look forward to working with him on any other IT issues I will have.
This is a service I can thoroughly recommend. The support was provided by a very knowledgeable and helpful technician. I will certainly be using their services again.
Chris arrived promptly, diagnosed the problem and arranged for the best solution. He took PC away, cleaned, ordered and fitted new parts, lent us a cable to retrieve old data and explained all that was required. He is knowledgeable and enthusiastic. A fair price for a much improved PC.
Chris has provided my family with an excellent, reliable and friendly IT support service over the past few years. He guided us through purchasing second-hand business laptops for my children to use during lockdown, and has competently upgraded and fixed all of our laptops as required. He is very personable, reasonably priced and always happy to help at the end of a phone with an IT-related question. With more people working from home and university and school children having to study from home, Chris’s services are invaluable to the local community. Highly recommended.
Chris upgraded my PC hardware and re-installed a rather complex software configuration. From advising on the right choice of hardware to selecting the most suitable software, his immense knowledge and insight into IT matters put me at ease with deciding what was best for my situation. When it came to doing the work, Chris accommodated my time schedule, completed the upgrade quickly and took the time to test with with me that everything was running smoothly. Very happy, highly recommended!
Problems with a blown-up pc and transferring a hard drive to a new computer. All handled very efficiently. And then problems with software conflicts and email that wouldn’t function. The service was excellent – problems solved. But beyond that, Chris is an expert who can also explain what he is doing and why he is doing it. It makes him a practioner who is very reassuring. A pleasure to work with him!
Very helpful, competent, pleasant, understood clearly the issue… I would fully recommend Chris from Hither Green IT. I have two teenagers with iPhones and I had been fighting for ages the never ending battle against Tiktok over my children’s brains - feeling I was miserably loosing. Chris came round quickly, was good at listening and understanding what I was hoping to get, and technically brilliant. He was able to set up everything I was hoping to have. Tiktok, Instagram, Netflix - we parents have a strong ally in Hither Green IT and for now at least, I feel like I have (partly) won the war.
Chris is professional but friendly. He took time to explain what needed doing and kept in touch whilst working on my computer. My computer was fixed in under three days and this included ordering new parts and completing the necessary work. Excellent service and at a very reasonable price.
Chris was extremely helpful and fast in getting my laptop fixed and at a very reasonable price too! I would definitely recommend to anyone in need of any technical advice. He was able to easily explain what the problems were and give a range of options to fix it, as well as advice for the future.
For more reviews, please have a look at my Yell.com listing
Flat rate of just £20p/h! (not inclusive of parts and extended travel)
Positive feedback received
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